privacy policy

Cookie Notice

Information about our use of cookies

Our website uses cookies and other technologies similar to cookies to ensure the website functions properly [and to distinguish you from other users of our website]. This helps us to provide you with a good experience when you browse our website and also allows us to continually improve it. By continuing to browse our website or use our apps, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive and enable the website to 'remember' you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies).

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).] The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Analytical/performance cookies. These cookies collect anonymous information on how people use our website. For example, we use Google Analytics and Vimeo analytics to help us understand how customers arrive at our site, browse or use our site and help us to improve the way our website and apps work, for example, by ensuring that users are finding what they are looking for easily. The data stored by these cookies never shows personal details from which your individual identity can be established.

For information on how Google Analytics [and any additional services] collects and uses your information, please refer to their privacy policies. By using our services, you consent to the processing of data by these third parties in accordance with their privacy policies.

Targeting cookies.
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Microsoft ASP.Net_SessionId This cookie is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests
Google Analytics __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics
Google Analytics __utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics
Google Analytics __utmc Operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit
Google Analytics __utmt Used to throttle request rate
Google Analytics __utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics
ZopIM __zlcmid Allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

Further information about cookies

The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a website (www.allaboutcookies.org) which explains how cookies work and how they can be managed.

Disabling and enabling cookies

You have the ability to accept or decline cookies by modifying the settings on your Internet browser or device. The IAB website (www.allaboutcookies.org) tells you how to remove cookies from your browser or device. However, if you use your browser or device settings to block all cookies (including essential cookies) or disable future cookies you may not be able to access all or parts of our website.

We want you to be in control of your own data, so if you have any questions about how to manage cookies or how we use your data, please contact us at customerservices@performgroup.com.